FAQ's
Find answers to your most common questions about Xalt Watches.
Shipping & Orders
Below are some common questions about shipping and orders.
How long does shipping take?
We aim to process and ship all orders within 1-2 business days. Delivery times vary depending on your location:
• Domestic orders: 3–5 business days.
• International orders: 7–14 business days.
Do you offer international shipping?
Currently we are not offering international shipping but plans are in place for 2025.
Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, you can modify or cancel it by contacting our support team. Once shipped, cancellations or changes may not be possible.
Products
Below are some of are common questions about our products.
Are Xalt Watches water-resistant?
Yes, all Xalt Watches are water-resistant up to 50 meters. They’re perfect for daily wear but not suitable for deep diving or prolonged water exposure.
What materials are used in Xalt Watches?
Our watches are crafted from premium stainless steel, sapphire crystal for scratch resistance, and high-performance movement mechanisms for precise timekeeping.
Do the watches come with a warranty?
Yes, Xalt Watches come with a 1-year manufacturing warranty covering manufacturing defects. Warranty details are included with your purchase.
What type of movement do Xalt Watches use?
We use automatic movement designed for unmatched precision and reliability.
Maintenance
Below are some common questions about watch maintenance.
How do I care for my Xalt Watch?
To maintain its brilliance:
• Clean the watch with a soft cloth regularly.
• Avoid contact with harsh chemicals or extreme temperatures.
• Service your watch every year optimal performance.
How do I store my watch when I’m not wearing it?
Store your watch in a cool, dry place, away from direct sunlight. Use the original box or a padded watch case to prevent scratches and damage.
Do automatic watches require special care?
Yes, automatic watches should be worn regularly or stored in a watch winder to keep them running accurately. This prevents the movement from drying out and ensures consistent timekeeping.